FAQ
I lost my membership card. How can I get a new one?
Submit your email on the Membership start page and follow the instructions to get a new copy of your digital member card.
How can I find my membership status?
The current digital member card shows your expiration date and updates automatically, so if you’ve added it to your phone you can check your status there at any time.
To look it up online, submit your email on the Membership start page. You’ll be able to access your account, see your expiration date, and renew if your membership has lapsed. If you don’t have a current waiver on file, you’ll be instructed on what to do to finish registration.
How can I access my account if I no longer have the email I used to register?
If you are a member but your account doesn’t have your current email address, , and we will search the system for your name. We will update your email, allowing you to sign a new electronic waiver (if necessary) and get your digital member card.
How do I know if I have the current member card?
The current Carver Climbing Club digital member card shows your membership expiration date and updates automatically when your membership status changes. You can see what it looks like – next to the older cards that are no longer valid – on the member card page.
If you saved a Carver member card to your digital wallet before July 15, 2026, you need to replace it with the latest card. To get it, enter your email at member.carverclimbingclub.org for a link to access your account and add the current card to your wallet. (Legacy plastic member cards have not been valid for years.)
When climbing at Carver you must have an active membership, the current digital member card, and your ID.
I have a plastic Carver Climbing Club member card, do I need to register and pay again?
Yes. Plastic member cards are no longer valid, and legacy memberships – those that never moved to a digital card – have expired. To climb at Carver you now need an active annual membership, the current electronic waiver, and the current digital member card.
You’ll go through the same steps as a new member: purchase the $25-per-year membership, sign the electronic waiver, and add the digital member card to your phone. We still have your information on file, so it’s quick.
To get started, submit your email on the Membership start page.
I already have a Carver Climbing Club digital member card. Do I need to do anything?
It depends on your membership status and how old your card is.
Legacy memberships – including those that did the digital upgrade – expired on July 15, 2026, and the older digital member cards are no longer valid. If your membership has lapsed, submit your email on the Membership start page to purchase the $25-per-year membership and get the current digital member card. We already have your information on file, so it’s quick.
If you have an active annual membership, just make sure you’re using the current card. If you saved a Carver member card to your digital wallet before July 15, 2026, you need to replace it with the latest card.
How long should the confirmation email take to arrive?
You should receive your confirmation email within a few minutes. Please check your spam/junk folder.
What can I do to help?
The best way to help ensure continued access to the Carver area is to respect the owner’s wishes. Encourage all climbers to adhere to the Carver Rules, and continually police the area for climbers that have not filled out a waiver.
What happened to the lifetime memberships?
As of June 9, 2025, we transitioned to annual memberships, and all legacy memberships expired on July 15, 2026. To climb at Carver you now need an active annual membership. The change was in response to significant vandalism to the private property where we’ve been granted permission to climb – you can read more in the June 8, 2025 news update.
Can I get a refund?
No – the membership fees are non-refundable.